Process / How we workFive stages.
Five stages.
No black box.
Each stage ends with a clear decision, deliverable or handover.
Engagement stages
- 01
Discover
Map the workflow, costly friction and useful outcome.
Share only what discovery needs.
- 02
Scope
Fix the scope, exclusions, timeline and price.
Agree access and AI boundaries.
- 03
Build
Review working increments, not a final surprise.
Use controlled project access.
- 04
Handover
Receive code, access, deployment and documentation.
Return data and rotate access.
- 05
Care
Continue, use ad-hoc support or take it elsewhere.
Keep ownership and exit clear.
Before build begins
Every decision leaves a trail.
Written boundariesScope and exclusions are recorded before work starts.
Visible progressWorking demos replace a surprise reveal.
Practical handoverCode, access, deployment and documentation are handed over.
Start with the problem
Start with the real workflow.
Bring the current tools and the cost of the friction. We will map the smallest useful next step.
Talk through the process
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